Contact Us
We welcome feedback, questions and partnership enquiries. Please read the information below before reaching out — many common questions are answered there.
General Enquiries
For general questions about this website, our reviews, or our editorial methodology, please email us at: support@spinago-au.com
We aim to respond to all enquiries within 1–2 business days (Monday–Friday, AEST).
Editorial & Review Questions
If you believe any information on this site is inaccurate, outdated or incomplete, we encourage you to contact us with the specific details. We are committed to maintaining accurate, current content and will investigate all reports promptly.
Affiliate & Partnership Enquiries
If you are a casino operator, affiliate network or marketing agency interested in a commercial partnership, please reach out via email. Include details of your brand, target market and proposed collaboration. We review all partnership requests on their merits and editorial fit.
Responsible Gambling Support
If you are concerned about your own or someone else's gambling behaviour, please do not contact us — instead, reach out directly to a professional support service:
- Gambling Help Online – 1800 858 858 (Australia, free, 24/7)
- BeGambleAware – Free confidential support
- Gambling Therapy – International support
Casino Support
For issues related to your Spinago Casino account — deposits, withdrawals, bonuses or technical problems — please contact Spinago's own support team directly via their live chat at spinago.com/support. We are not able to intervene in account matters as we are an independent review site.